Browsing by Author "Vadivel, S.M."
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Item A hybrid method for the selection of facility layout using experimental design and grey relational analysis: A case study(IOS Press BV, 2019) Vadivel, S.M.; Sequeira, A.H.In order to improve the performance of manufacturing or service industries, most of companies adopted particular strategies among several alternatives. Facility layout design (FLD) is one among the mostly used strategy which comes under multi-objective problem. FLD increases the production by streamlining the work flow smoothly and reducing the material handling cost. This paper attempts a new hybrid multiple criteria decision-making (MCDM) method using Design of Experiment (DoE) and Grey relational analysis (GRA), known as DoE-GRA method to solve FLD problems. A case study of India speed post sorting facility layouts has been analysed to exemplify this application of DoE-GRA method. The comparison result shows that DoE-GRA method is simple and robust, fast calculation and practical. Shown results are promising for incorporating optimal method for solving layout design problem. © 2019 - IOS Press and the authors. All rights reserved.Item A novel approach for operational performance based mail sorting facility layout selection using grey relational analysis: A case on India speed post service industry(Springer Verlag service@springer.de, 2020) Vadivel, S.M.; Sequeira, A.H.Facility layout design (FLD) comes under multi-objective problem which has a major impact on service or manufacturing industries performance. Facility layout design purpose is to streamline the work flow smoothly and increasing the production by reducing the material handling time. An attempt has been done on Grey Relational Analysis (GRA) in order to identify the feasible layout for the aids of operational performance. This FLD focuses on finding and eliminating the waste in the process flow and brings the comfortable workplace environment in order to attain the operational performance. The recommended approaches are demonstrated through practical applications in India speed post sorting facility layouts. Practical results are promising for incorporating optimal method for solving layout design problem. © Springer Nature Switzerland AG 2020.Item A Sustainable Green Supplier Selection Using CRITIC Method(Springer Science and Business Media Deutschland GmbH, 2023) Vadivel, S.M.; Shetty, D.S.; Sequeira, A.H.; Nagaraj, E.; Sakthivel, V.A supplier selection is a MCDM problem in nature as it deals with different criteria or attributes to find it out best one. It is a strategic decision approach for the ABC manufacturing company located in Chennai, Tamil Nadu, and Southern India. Currently, they are having five alternative suppliers by supplying raw materials in different sources. Management techniques will helpful in finding out importance of most weightage criteria to analyze the suppliers for their long term relationship and partnership. A CRITIC (Criteria Importance through Inter criteria Correlation) method, a MCDM technique will be helpful to identify this problem. We have considered here 6 attributes such as financial perspective, customer perspective, process perspective, Innovation and learning perspective, environmental perspective and social perspective. The purchasing manager interviewed and surveyed to identify the most importance criteria taken into consideration for selecting their supplier to their ABC firms. The CRITIC method used here to find out best weightage by considering quantitative as well as qualitative data for their firms. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.Item An ANN Approach for Measuring Operational Performance Efficiency in India Post Service Industry(Springer Science and Business Media Deutschland GmbH, 2025) Vadivel, S.M.; Khosla, S.; Devanathan, C.; Sequeira, A.H.; Abhinav, A.In this study, the authors proposed Artificial Neural Network (ANN) as a decision making tool for India post service operational excellence, Karnataka, southern part of India. Though the concept of lean system bundles has been excellent results in the service sector, implementing in the postal service has been taken up as a new challenge. The performance has been validated based on Lean Service Practices (LSPs), Lean Workplace Environmental Practices (LWEPs), and Lean Social Practices (LSoPs) on Operational Performance (OP). Results can be deriving specific conclusions. As per our expectation, it is observed that ANN gives promising of ranking the decision making units. Here, we have used radial based function model. The expense of implementing lean was around INR 2 lakhs. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.Item An Ergonomics Assessment in India Post Manual Sorting Centre Using EDAS – A MCDM Approach(Springer Science and Business Media Deutschland GmbH, 2023) Vadivel, S.M.; Sequeira, A.H.; Umoh, U.; Chandana, V.Since workplace circumstances have improved over the past ten years, machining workloads have dramatically decreased in several industries. Due to the operators’ increased responsibilities, there are also increased cognitive demands on the individual. Any diversion or loss of focus results in subpar work or harm to people. The goal of the current study is to evaluate ergonomic concerns regarding the physical and cognitive demands placed on postal employee operators, such as scanners, sorters, managers, and stampers, who operate in post office environments. The study uses a survey and a pain scale to evaluate physical discomfort on a subjective basis. Utilizing questionnaires, cognitive demand as reported by the employee was assessed in a multitasking work environment that calls on a variety of skills. In the body, the lower leg, shoulder, neck, and back were named as key areas that cause discomfort. More people become aware of the higher cognitive demand they are experiencing as a result of the different skill needs. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.Item Apartment Waste Disposal Sustainable Facility Location Using ENTROPY Method(Springer Science and Business Media Deutschland GmbH, 2023) Vadivel, S.M.; Palanivelu, S.; Sequeira, A.H.; Chandana, V.Global organizations are concerned about sustainability. The Triple Bottom Line (TBL) strategy, which focuses on the environment, society, and economy, has been extensively discussed in the literature to address sustainability. Apartment garbage is inherently dangerous and contagious for the environment and society, making its appropriate disposal a crucial duty for waste management companies. Therefore, in the current study, the criteria connected to the sustainability’s TBL, including other criteria, have been discovered via literature analysis and field survey for the placement of urban apartment waste disposal facility in order to make it sustainable and economical. Additionally, ENTROPY was employed to conduct this study. As a result, the current work contributes theoretically, in terms of criteria, as well as methodologically, to the choice of a location for a waste disposal plant that is sustainable. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.Item Application of VIKOR Method for Green Postal Sustainable Service Design(Springer Science and Business Media Deutschland GmbH, 2023) Vadivel, S.M.; Pranamya, B.; Arivazhagan, P.; Sequeira, A.H.; Chandana, V.To survive in the market, it is imperative that the public postal service facilities adopt sustainable principles. This paper objective is to analyze the sustainability validation through VIÅ¡ekriterijumsko KOmpromisno Rangiranje (VIKOR) method to assess the three India post service operations such as NSH Mangalore, NSH Mysuru and RMS Chennai. Finding consumer variables (questions) that influence the Service Quality (SQ) design/dimensions of postal service in three areas, such as design (4 attributes such as service innovation, comfortable working layout, green construction, product innovation), sustainability (5 attributes – energy efficiency, indoor environmental quality, workplace environment, green purchasing, effective utilization of water resource), and authority, aims to encourage sustainability aspects (4 attributes-technology adoption, standardization, strict reinforcement, periodic quality assurance check). This survey will be useful in determining how India Post can continue to be strategically viable for the foreseeable future. It offers its customers nationwide logistical services through a wide-ranging network. This study enhances the Southern region of India's postal service quality design. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.Item Application of WASPAS Method for the Evaluation of Tamil Nadu Private Travels(Springer Science and Business Media Deutschland GmbH, 2023) Vadivel, S.M.; Sequeira, A.H.; Shetty, D.S.; Chandana, V.The most important and discussion topic is providing a sustainable service to customer in satisfaction on transportation facilities. Tamil NÄ du government has taken much initiatives to introduce more buses, trains in order to satisfy the customers while travelling. Tamil NÄ du (TN) has a huge population and people are expecting more facilities from TN government. Hence, in addition, Private bus travels came into that place to provide customers has better service. This paper aims to assess the performance of eight private bus travels passengers transport company in Tamil Nadu, Chennai. The performance data have been collected from both managers and frequent travelling passengers. The quantitative data collected from travels managers whereas qualitative data collected from passengers. These quantitative and qualitative have been analyzed with WASPAS a MCDM techniques. A novel MCDM technique known as WASPAS (Weighted Aggregated Sum Product Assessment) proposed in this study. The overall systematic algorithm for determining the best private bus travels company has been illustrated in step-by-step basis for further enhancement. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.Item Applying simulation in lean service to enhance the operational system in Indian postal service industry(Springer, 2022) Vadivel, S.M.; Jauhar, S.K.; Sequeira, A.H.This paper aims to present an innovative approach to design a Lean Service System in the India Post service industry using the Simulation method to reduce the system’s complexity. Using logic and systematic building blocks, simulation models have been developed from lean service elements using the arena software and verified in Siemens Tecnomatix plant simulation suite. Simulation is used to replicate the real model, guide the future production system, and determine the optimal parameter values. Simulation studies have been divided into two perspectives, “before LS” and “after LS” through Value Stream Mapping (VSM). It has been found that there is a 9.62 percent enhancement in delivering articles per person. A real case of postal service internal operational performance has been taken for the study. This study is the first to combine Value Stream Mapping - Simulation (VSM-Sim) to simulate and optimize the mailing service operations’ operational performance parameters. © 2021, The Author(s), under exclusive licence to Springer Science+Business Media, LLC part of Springer Nature.Item Assessing for Online Teaching Effectiveness Using VIKOR Method During Covid Pandemic Times(Springer Science and Business Media Deutschland GmbH, 2024) Vadivel, S.M.; Sivakumar, K.; Praveena, L.; Sequeira, A.H.; Abhinav, A.The aim of this article is to evaluate the three university students, X, Y, and Z, by analysing their online effective teaching using the VIÅ¡ekriterijumsko KOmpromisno Rangiranje (VIKOR) approach. Identifying appropriate characteristics (surveys) that affect the online teaching assessment, such as instructional strategies, learning environments, teacher-student engagement, video quality, assessment of instruction, learning impact, and level of home-college collaboration. This poll will be helpful in assessing these colleges’ comprehension of online courses taught during pandemics. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.Item Chennai Apartment’s (BHK) Facility Layout Design and Evaluation Using Genetic Algorithm(Springer Science and Business Media Deutschland GmbH, 2025) Vadivel, S.M.; Sankaran, M.; Devanathan, C.; Sequeira, A.H.; Abhinav, A.The Apartment 2 or 3 Bedroom, Hall and Kitchen (BHK) layouts are a carefully thought-out method to incorporate home furnishings, family accommodations and extra amenities for maximizing a family member’s pleasure. Based on volume measures and inter-department distances, the flat layout problem (FLP) is an optimization problem that aims to ascertain the form and placement of different departments within a layout. One of the main techniques now employed for the optimization of these flat layouts is the CRAFT algorithm. The objective is to use this method to analyze and evaluate the many modular flat layouts that have been offered. Lowering the layout’s overall cost is the aim. The distance between the departments and the flow of humans will determine this. Additionally, an effort has been made to use GA to optimize the layout. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.Item Evaluation of Vendor Analysis Using AHP at TUV Manufacturing Company(Springer Science and Business Media Deutschland GmbH, 2024) Vadivel, S.M.; Asuvaitha, A.; Rea, R.S.C.; Veeraraghavan, R.; Sequeira, A.H.For an organization in a manufacturing industry to be able to sustain itself in a competitive environment, the purchasing process plays an important role. It is the procurement department’s responsibility to select the most desirable vendors and periodically evaluate their vendor performance in order to retain them. This study, Development and Evaluation of Vendor Analysis in TUV, deals with the process of assessing a company’s relationships with its suppliers and vendors, analyzing their effectiveness, and making changes if necessary. Vendor analysis is a critical and complex component of any business that relies on third-party providers to obtain materials or services based on several agreed-upon and contractual Key Performance Indicators (KPIs), such as the vendor’s infrastructure, product quality, delivery, cost, housekeeping, availability of qualified personnel, record of standard availability, and financial capability. Multi-criterion decision-making (MCDM) techniques are used to handle these complexities, allowing consistent and effective decision-making and the selection of the best suitable supplier. This study utilizes the Analytic Hierarchy Process (AHP) to evaluate suppliers and select the most suitable vendors. By understanding vendor analysis and its importance, businesses can create strong partnerships that benefit both parties. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.Item Impact of lean service, workplace environment, and social practices on the operational performance of India post service industry(Springer, 2022) Vadivel, S.M.; Sequeira, A.H.; Sakkariyas, R.R.; Boobalan, K.This paper aims to study the determinants of the Lean Service System (LSS) on the Operational Performance (OP) of India's mail service in the National Sorting Hub (NSH), Mangaluru, Karnataka, the southern part of India. Measuring the OP in mail service is a big challenge in the postal service industry. Hence, we have conducted a survey, and 150 usable data has measured the impact of Lean Service Practices (LSP), Lean Workplace Environment Practices (LWEP), and Lean Social Practices (LSoP) on the OP. The results are analyzed from the partial least square based structural equation modelling (PLS-SEM) with the support of R programming. The analysis shows that there is positive and significant impact of LSP (β = 0.380, p <.05), followed by LWEP (β = 0.281, p <.05), and LSoP (β = 0.266, p <.05) on OP. The practical effect of the findings of LSS are effectively implemented for enhancing the OP of the business. This research addresses the appropriate empirical model to test LSS in India's postal service industry, which is scant in the existing literature. Moreover, this study helps India Post to review its policy so as to sustain the effectiveness of Lean Service (LS) implementation. © 2021, The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature.Item India Post Service Facility Layout Design Selection and Evaluation Using MCDM Approach(Springer Science and Business Media Deutschland GmbH, 2023) Vadivel, S.M.; Sanjai, S.; Siri, S.; Sequeira, A.H.This study uses the AHP technique to assess and choose the best facility layout based on technical practices, work environment, and ergonomics factors. This study will be beneficial in determining ways to improve operational performance in light of facility layout changes. We initially developed six logical layouts based on the field survey, which were approved by all shop floor staff, managers, and postal administrations to be evaluated under production performance layout schemes. Six alternative layouts, three performance criteria, and 13 sub-criteria were taken into consideration in this Facility Layout Design (FLD) problem. The analysis of the FLD in shop floor postal layouts yielded amazing results. This empirical investigation was conducted in India's southernmost National Sorting Hub (NSH) Mysore, Karnataka. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.Item Indian Postal Service Quality Assessment Using Graph Theoretic Approach – A Quantitative Decision-Making Tool(Springer Science and Business Media Deutschland GmbH, 2023) Vadivel, S.M.; Sequeira, A.H.; Jauhar, S.K.This research intends to examine the Service Quality (SQ) factors in mail service operations conducted at National Sorting Hub (NSH), Mangalore, Karnataka state, Southern India. In the postal service industry, measuring SQ performance in mail service operations is a major challenge. So, this paper attempts to explore the positive effect of postal SQ factors on Customer Satisfaction (CS) with the data collected from employees (n = 148) to the Indian postal service. Further, to quantify the significance of SQ factors in gaining customer satisfaction, this study has used Graph-Theoretic approach technique. Results established same priority index to the SQ factors such as Human service delivery (Rank 1), Core service (Rank 2), and Systemization (Rank 3). The results indicate that the postal service industry should concentrate more on these factors to enhance their customer satisfaction. Further, the study employs the operating empirical model which is sparsely used in Indian domain. Furthermore, this research aids the SQ in designing and developing the necessary aspects to improve the CS in various service sectors. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.Item Interval Type-2 Fuzzy-Support Vector Regression in Representation of Uncertainty in a Non-linear System(Springer Science and Business Media Deutschland GmbH, 2025) Umoh, U.; Eyoh, I.; Asuquo, D.; Vadivel, S.M.; Alimot, O.Machine learning algorithms such as Support Vector Machine (SVM and Support Vector Regression (SVR) are faced with challenges when confronted with imprecise and noisy data, which can lead to less meaningful outcomes. This paper introduces Interval Type-2 Fuzzy Support Vector Regression (IT2FSVR) as a solution to address uncertainty in non-linear systems. By combining Interval Type-2 Fuzzy Sets (IT2FS) and SVR, the proposed method enhances performance in systems with high levels of noise and non-linearity. The integration of IT2F membership in SVR directly tackles uncertainty in prediction problems, enabling adaptive learning to varying inputs and improving generalization performance. To demonstrate the effectiveness of this approach, the authors tested the performance of IT2F-SVR using a dataset of cardiovascular disease patients. Experimental results demonstrate that IT2F-SVR effectively eliminates uncertainty and significantly improves the learning process, outperforming individual approaches when applied to the same dataset and achieving faster execution times compared to some alternatives, albeit taking more time than SVR. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.Item Metaheuristic for Optimize the India Speed Post Facility Layout Design and Operational Performance Based Sorting Layout Selection Using DEA Method(2020) Vadivel, S.M.; Sequeira, A.H.; Jauhar, S.K.Adoption of feasible location science is gaining more interest in the field of Facility Layout Design (FLD) problems among working researchers group. Many methods such as MCDM, Heuristics and Intelligent approaches are available to solve the FLD problems. However in reality, finding the feasible facility layout selection is subject to management as well as performances oriented selections. Here in India, speed post mail processing service industry is facing tremendous challenges like tumbling demands due to low production concern, gloomy trend in technology advancement, and fierce private couriers’ competition. Hence, the highly competitive operational performance is of much concern and attention is focused towards the direction of facility location science. This paper aims to examine the challenges of sustainable operational performance oriented layout selection by Data Envelopment Analysis (DEA) and proposes a genetic algorithm (GA) related to intelligent based approach, for finding the optimal total facility layout cost for a hypothetical South Indian speed post service office layout. In this paper, we used multiple-criteria facility layout selection problem using mathematical model generated with Data Envelopment Analysis (DEA). � 2020, Springer Nature Switzerland AG.Item Metaheuristic for Optimize the India Speed Post Facility Layout Design and Operational Performance Based Sorting Layout Selection Using DEA Method(Springer Verlag service@springer.de, 2020) Vadivel, S.M.; Sequeira, A.H.; Jauhar, S.K.Adoption of feasible location science is gaining more interest in the field of Facility Layout Design (FLD) problems among working researchers group. Many methods such as MCDM, Heuristics and Intelligent approaches are available to solve the FLD problems. However in reality, finding the feasible facility layout selection is subject to management as well as performances oriented selections. Here in India, speed post mail processing service industry is facing tremendous challenges like tumbling demands due to low production concern, gloomy trend in technology advancement, and fierce private couriers’ competition. Hence, the highly competitive operational performance is of much concern and attention is focused towards the direction of facility location science. This paper aims to examine the challenges of sustainable operational performance oriented layout selection by Data Envelopment Analysis (DEA) and proposes a genetic algorithm (GA) related to intelligent based approach, for finding the optimal total facility layout cost for a hypothetical South Indian speed post service office layout. In this paper, we used multiple-criteria facility layout selection problem using mathematical model generated with Data Envelopment Analysis (DEA). © 2020, Springer Nature Switzerland AG.Item Modular Kitchen Layout Design Using AHP Method – An Indian Case Perspective(Springer Science and Business Media Deutschland GmbH, 2024) Vadivel, S.M.; Suganya, P.; Devanathan, C.; Sequeira, A.H.; Abhinav, A.This study uses the AHP technique to assess and choose the best facility layout based on cooking practices, work environment, and ergonomics (anthropometric) factors. This study will be beneficial in determining ways to minimize the cooking time in light of facility layout changes. We initially developed four logical layouts based on the survey, which were approved by all family members, neighbors, relations, friends, and working women in the apartment to be evaluated under various performance layout schemes. Four alternative layouts, three performance criteria were taken into consideration in this Facility Layout Design (FLD) problem. The analysis of the FLD was conducted in Park Avenue, Vijay Shanthi apartments, Chennai, Southern India. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.Item A novel approach for operational performance based mail sorting facility layout selection using grey relational analysis: A case on India speed post service industry(2020) Vadivel, S.M.; Sequeira, A.H.Facility layout design (FLD) comes under multi-objective problem which has a major impact on service or manufacturing industries performance. Facility layout design purpose is to streamline the work flow smoothly and increasing the production by reducing the material handling time. An attempt has been done on Grey Relational Analysis (GRA) in order to identify the feasible layout for the aids of operational performance. This FLD focuses on finding and eliminating the waste in the process flow and brings the comfortable workplace environment in order to attain the operational performance. The recommended approaches are demonstrated through practical applications in India speed post sorting facility layouts. Practical results are promising for incorporating optimal method for solving layout design problem. � Springer Nature Switzerland AG 2020.
