Conference Papers

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    Mobile health system framework in India
    (Association for Computing Machinery, 2019) Pai, R.R.; Alathur, S.
    The healthcare system in India has been progressive with the specific health policies evolved over a period of time. Currently, it is in a phase of incorporating mobile technology into healthcare service delivery (i.e., mobile health) to make it a patient-centric model for managing acute, chronic, and preventive health conditions. This provides authentic interactions between the patient/user and the healthcare professionals for seeking health communication and information during emergencies and disaster conditions. However, there exists a great challenge in integrating mobile health solutions within the existing system and acceptance among the individuals, as the patient data is primarily collected through sensors and while the interventions are connected electronically. With this aim, the present research by using qualitative interviews (among residents and technology entrepreneurs) attempts to propose a provenance framework for the mobile health system in India. It also highlights its strengths and weakness and delineates components identified from qualitative interviews for describing the proposed provenance framework. © 2019 Association for Computing Machinery.
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    Determinants of mobile health application awareness and use in India: An empirical analysis
    (Association for Computing Machinery, 2020) Pai, R.R.; Alathur, S.
    Purpose-To examine the influence of mobile health in improving health service delivery in India. With this aim, the current research examines the role of individuals' cognitive factors, characteristics of mobile-service, and health-related behaviour from a technology viewpoint towards awareness and use of mobile health applications. Design/methodology/approach-Quantitative approach has been used with data being collected both online and offline through structured questionnaires. The factors for determining variables for awareness and use were prepared based on technology acceptance and health belief literature. A sample size of 528 responses was analysed using structural equation modelling. Findings-Mobile service enabled empowerment and health information orientation were found to have a direct influence on awareness and use. Originality/value-Earlier studies on mobile health relating to India explains its importance in health service delivery and were adequate in explaining individuals' cognitive factors, characteristics of mobile-service, and health-related behaviour from a technology viewpoint on awareness and use. Therefore, the current study attempts to establish relationships between these factors for measuring awareness and use. Drawing on the statistical inferences, the implication has been recommended. © 2020 ACM.