Conference Papers

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    Policies to Mitigate Select Consequence of Social Media: Insights from India
    (Springer, 2020) Chetty, N.; Alathur, S.
    Apart from the benefits to humanity, often, social media possess consequences such as online hate content, fake news, online abuse, cyber-bullying and other demeaning expressions. As the increased hate content causes several health issues, it is necessary to mitigate it. Hate content mitigation may attain sustainable development goals of United Nations. Therefore, the objective of the article is to identify the possible policies to mitigate social media consequence-online hate content. In this regard, online and offline opinions from the Indian respondents are gathered through the questionnaire designed for the purpose. The software which is developed in R programming language is used to analyse opinions. The analysis results reveal the role of government and non-government authorities for digital hate content reduction. The non-governmental communities-civil societies, private sectors, and intermediaries are more important to reduce digital hate content. © 2020, Springer Nature Singapore Pte Ltd.
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    Child Online Safety Intervention Through Empowering Parents and Technical Experts: Indian Context
    (Springer Science and Business Media Deutschland GmbH, 2020) Andrews, D.; Alathur, S.; Chetty, N.
    Child online safety is a state of being protected from online problematic content and environment. Purpose of this study is to examine the stakeholders’ empowered status influence on child online safety. Using questionnaires survey responses on relational aspects of stakeholder empowerment and child online safety is collected from parents and technical experts who were working with the Internet safety. The responses are analyzed with the help of SPSS software and the results are examined for influencing factors of child online safety. Restricting resources, blocking at different levels and parental control are the different influencing factors of child online safety. As the parental control influencing factor exists with both the models of parents and technical experts initiated, it plays an important role in attaining child online safety. The influencing factors which are observed from the study can be emphasized to control child online threats and provide online safety. © 2020, IFIP International Federation for Information Processing.
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    Developing Indian Smart Cities: Insights from Social Media
    (Springer Science and Business Media Deutschland GmbH, 2020) Chetty, N.; Alathur, S.
    Smart cities play an important role in overall development of a nation by progressing with economic, environmental and social domains. India has projected to create 100 smart cities in near future. The purpose of the paper is to identify the key influencing components and the social media users’ expectations for smart cities development in India. The Twitter social media content of smart cities council and the user posts on smart cities are collected through Twitter application programming interface. The collected tweets are cleaned by pre-processing methods and analyzed for insights. Technology, infrastructure, innovation, transport, mobility and management are the key influencing components for smart cities development in India. The social media users are expecting to emphasize on combating the issues like Covid-19 and use of IoT technology for the success of smart cities project. The integration of different components could increase the success of the project. The analysis of the content shared by the groups (smart cities council and the social media users) which are at different sides of smart cities’ development project, increases the novelty of the study. © 2020, IFIP International Federation for Information Processing.