Vadivel, S.M.Asuvaitha, A.Rea, R.S.C.Veeraraghavan, R.Sequeira, A.H.2026-02-062024Lecture Notes in Networks and Systems, 2024, Vol.1049 LNNS, , p. 35-4323673370https://doi.org/10.1007/978-3-031-64779-6_4https://idr.nitk.ac.in/handle/123456789/29001For an organization in a manufacturing industry to be able to sustain itself in a competitive environment, the purchasing process plays an important role. It is the procurement department’s responsibility to select the most desirable vendors and periodically evaluate their vendor performance in order to retain them. This study, Development and Evaluation of Vendor Analysis in TUV, deals with the process of assessing a company’s relationships with its suppliers and vendors, analyzing their effectiveness, and making changes if necessary. Vendor analysis is a critical and complex component of any business that relies on third-party providers to obtain materials or services based on several agreed-upon and contractual Key Performance Indicators (KPIs), such as the vendor’s infrastructure, product quality, delivery, cost, housekeeping, availability of qualified personnel, record of standard availability, and financial capability. Multi-criterion decision-making (MCDM) techniques are used to handle these complexities, allowing consistent and effective decision-making and the selection of the best suitable supplier. This study utilizes the Analytic Hierarchy Process (AHP) to evaluate suppliers and select the most suitable vendors. By understanding vendor analysis and its importance, businesses can create strong partnerships that benefit both parties. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.Analytical Hierarchy Process (AHP)Decision MakingManufacturing firmsVendor analysis