Empirical validation of dimensionality of quality of work life in India

Abstract

Purpose - Quality of work life is a unique and distinctive construct that is highly valued in organizations. The purpose of this paper is to identify the dimensions of quality of work life from Indian perspective. Design/methodology/approach - Exploratory factor analysis was employed to identify the constituent dimensions suitable to measure quality of work life. Confirmatory factor analysis was then performed on these identified dimensions and their items to check validity, reliability and dimensionality and determine a factor structure. Findings - Results obtained suggested a three-dimensional conceptualization of quality of work life with twelve items. The dimensions identified are entitled as quality of work life with health and safety (QWLHS), family and pay (QWLFP) and knowledge (QWLK). Research limitations/implications - The findings can benefit managers at an operational level. They can make their employees work effectively with focus to improve every smallest aspect of work life. Originality/value - This paper is the first of its kind to conduct exploratory factor analysis followed by confirmatory factor analysis to identify a three-factor quality of work life conceptualization in Indian context.