Negotiation and monitoring of service level agreements in cloud computing services

Abstract

SLAs are so significant in cloud computing because it establishes agreements between the cloud service providers and cloud consumers, about the quality of the providing service. SLA monitoring is the only available provision to check whether the agreed parties are following the agreement terms or not. A multistep SLA negotiation, which contains the selection of apt cloud service provider and the negotiation with the selected provider, is proposed here. An efficient SLA negotiation algorithm is also included in this negotiation method. Experimental evaluation shows that the proposed method is more efficient in resource allocation and it gives more revenue to the cloud providers. © Springer Science+Business Media Singapore 2017.