Challenges in Government Inter-Organizational Information Integration in the Context of Measles Rubella Vaccination in India

Abstract

Most of the countries are heading to Government 3.0 with the advent of information communication technology (ICT). Information integration has to be done with the support of different stakeholders for an effective e-governance ecosystem. The use of artificial intelligence (AI) and high-end processors solved the issues to some extent. But the socio-political intervention is making the government interorganizational information integration (GIII) difficult when information turns into misinformation. Misinformation in social network sites (SNS) is increasing alarmingly and is also affecting the healthcare sector. The study is focused on the trends in decreasing vaccination rates in India during the vaccination drive. Twitter data, news reports, and social media posts during the MR vaccination program in India are taken into consideration for the analysis. The vaccine hesitancy is also associated with political, religious, psychological, and economic factors. Government 3.0 has got its power to overcome the misinformation in the healthcare programs. © © 2022, IGI Global.