Faculty Publications
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Item E-learning services: Insights from Twitter Analytics(Institute of Electrical and Electronics Engineers Inc., 2019) Vanitha, P.S.; Alathur, S.Electronic learning is a formalized teaching-learning service using electronic resources. With the help of Information and Communication Technologies (ICTs), knowledge can be shared via the Internet anywhere, anytime. Although, the massive growth of technologies available, e-learning service may not distribute equally in developing countries like India. The objective of the study is to explore the technological challenges of e-learning services in the Indian context. In the present study, the real-Time feedback about the technological challenges is collected directly from Twitter social media. Initially, the tweets were extracted based on the hashtags, and the location-based analysis is performed using geocoding. In this study, various types of technological challenges are identified, and the most influential factor is determined. It gives better results when this research is carried on developing countries like India. The suggestion provided in this research will help to decrease the technological challenges in the e-learning service. © 2019 IEEE.Item Factors influencing E-learning adoption in India: Learners' perspective(Springer, 2021) Vanitha, P.S.; Alathur, S.In the era of electronic-learning 3.0, existing dimensions related to technologies and learner are not adequately explored while discussing e-learning adoption. In the current study, technology and learner dimensions are converged to overcome this insufficiency in analysing e-learning adoption. Earlier studies have reported less about e-learning adoption in higher education through the users' lens. System parameters and learner attributes were derived from theories of information systems and literature on learning theories. To validate the research model, 704 responses were collected through a questionnaire survey from India, where e-learning is gearing up. The present article utilised Partial Least Square Structural Equation Modeling (PLS-SEM), which describes the relationship between constructs in the research model. The study identifies technology and learner dimension factors that influence e-learning adoption in developing countries like India. The study also put forward implications and policy recommendations from the findings. © 2021, The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature.