Faculty Publications
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Item Assessing mobile health applications with twitter analytics(Elsevier Ireland Ltd, 2018) Pai, R.R.; Alathur, S.Introduction: Advancement in the field of information technology and rise in the use of Internet has changed the lives of people by enabling various services online. In recent times, healthcare sector which faces its service delivery challenges started promoting and using mobile health applications with the intention of cutting down the cost making it accessible and affordable to the people. Objectives: The objective of the study is to perform sentiment analysis using the Twitter data which measures the perception and use of various mobile health applications among the citizens. Methods: The methodology followed in this research is qualitative with the data extracted from a social networking site “Twitter” through a tool RStudio. This tool with the help of Twitter Application Programming Interface requested one thousand tweets each for four different phrases of mobile health applications (apps) such as “fitness app” “diabetes app” “meditation app” and “cancer app”. Depending on the tweets, sentiment analysis was carried out, and its polarity and emotions were measured. Results: Except for cancer app there exists a positive polarity towards the fitness, diabetes, and meditation apps among the users. Following a system thinking approach for our results, this paper also explains the causal relationships between the accessibility and acceptability of mobile health applications which helps the healthcare facility and the application developers in understanding and analyzing the dynamics involved the adopting a new system or modifying an existing one. © 2018 Elsevier B.V.Item Racism and social media: A study in Indian context(Inderscience Publishers, 2019) Chetty, N.; Alathur, S.Racism is a kind of hatred behaviour, exhibited in written, verbal or physical form against the ethnicity or physical appearance of a group or an individual. Around the world, problematic behavioural incidents occur and in India, media often interpret it as towards people of colour or blacks. There was a lot of discussion about these incidents both online and offline, some groups consider that India is not free from racism and others view it is of misinformation processing. Therefore, there is a requirement of a system to evaluate and determine the possible scenarios towards racism in India. In this regard, using four different sets of keywords we created Twitter datasets. The data collected from social media are analysed to identify the polarity of content and the amount of racism using the software developed in R programming language. Contents are categorised in different polarities such as racist, non-racist and neutral. © © 2019 Inderscience Enterprises Ltd.Item Honour, hate and violence in social media: Insights from India(Inderscience Publishers, 2019) Chetty, N.; Alathur, S.Honour-based hate content is predominantly generated from family hate content and may affect humanity. In the Indian context, analysis of multiple resources such as literature, reported articles and social media sites pertinent to honour-based hate content is less. Therefore, the purpose of this paper is to identify and understand the influencing factors and emotions of honour-based hate content. A review of literature, news articles on honour killing and the analysis of Twitter content are made to attain the purpose. In India, factor like marrying a person against family members' ideologies is observed as dominating among other factors of honour-based hate content. It has been also observed that emotions such as anger, fear, disgust and sadness are used to express hate. Possible impacts of honour-based hate content on family and society are discussed. The analysis of emotions about honour and hate content increases novelty of the article. © 2019 Inderscience Enterprises Ltd.Item Social media games: Insights from Twitter analytics(Inderscience Publishers, 2020) Pai, R.R.; Alathur, S.The addiction to online games and chat rooms has created a negative impact on human health by increasing the level of stress, anxiety, and aggression. Social media games are the one which was taken over various forms of engagement in the recent years with a greater number of reported evidence and deaths of youth population across the world. Many people had posted their emotions about this game in all social media, which had created a large amount of data. In this paper, we had tried to study the sentiment of the people by extracting 4,429 tweets. The results of the analysis indicate that the peoples' perception towards this game is progressing in a positive direction due to the various policy implementations and controlling mechanisms supporting people from self-harm practices. Following a complex adaptive system approach for our results, this paper also explains the causal relationships between various components of isolation and problematic content on self-harm practices. © 2020 Inderscience Enterprises Ltd.Item Challenges in Government Inter-Organizational Information Integration in the Context of Measles Rubella Vaccination in India(IGI Global, 2022) Jayan, V.; Alathur, S.Most of the countries are heading to Government 3.0 with the advent of information communication technology (ICT). Information integration has to be done with the support of different stakeholders for an effective e-governance ecosystem. The use of artificial intelligence (AI) and high-end processors solved the issues to some extent. But the socio-political intervention is making the government interorganizational information integration (GIII) difficult when information turns into misinformation. Misinformation in social network sites (SNS) is increasing alarmingly and is also affecting the healthcare sector. The study is focused on the trends in decreasing vaccination rates in India during the vaccination drive. Twitter data, news reports, and social media posts during the MR vaccination program in India are taken into consideration for the analysis. The vaccine hesitancy is also associated with political, religious, psychological, and economic factors. Government 3.0 has got its power to overcome the misinformation in the healthcare programs. © © 2022, IGI Global.