Faculty Publications

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Author: search.filters.author.Alathur, S.Subject: search.filters.subject.India

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    Women Empowerment Through Social Media: Insights from India
    (Springer, 2020) Pai, R.R.; Alathur, S.
    In recent times, social media has been used by people to participate in a particular event and has resulted in the generation of a large amount of data online. These data can be helpful for the decision-maker in promoting and devising necessary policies at the right time. The purpose of this paper is to understand the peoples’ sentiments and emotions about a recent social movement. Based on the result and analysis, the possible inferences have been presented. © Springer Nature Singapore Pte Ltd 2020.
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    Cloud-Based E-Learning Service: Insight from India
    (Springer, 2020) Vanitha, P.S.; Alathur, S.
    The factors influencing the adoption of a cloud platform in the development of e-learning service is identified in this study. The e-learning service based on a cloud platform is analyzed from single/multiple data center dimensions. In spite of developing e-learning infrastructure, the service of the cloud platform is often adopted. The cloud-based e-learning simulation environment is created using CloudAnalyst tool. The efficiency of the cloud is analyzed based on e-learning hosted on a single data center and multiple data centers. The service time and overall response time of the datacenter are analyzed through CloudAnalyst. The infrastructure cost estimation for both models is also calculated. The study identifies that these factors influence the development of e-learning services in a cloud platform. Earlier studies less analyze the influencing factors of the online courses in the cloud environment. In future research, the cost factor can also be considered in the development of e-learning services. Fewer studies are reported on e-learning service based on a cloud platform in the Indian context. The current study demonstrates how cloud Infrastructure as a Service (IaaS) improves the performance of the e-learning system. © Springer Nature Singapore Pte Ltd 2020.
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    E-learning services: Insights from Twitter Analytics
    (Institute of Electrical and Electronics Engineers Inc., 2019) Vanitha, P.S.; Alathur, S.
    Electronic learning is a formalized teaching-learning service using electronic resources. With the help of Information and Communication Technologies (ICTs), knowledge can be shared via the Internet anywhere, anytime. Although, the massive growth of technologies available, e-learning service may not distribute equally in developing countries like India. The objective of the study is to explore the technological challenges of e-learning services in the Indian context. In the present study, the real-Time feedback about the technological challenges is collected directly from Twitter social media. Initially, the tweets were extracted based on the hashtags, and the location-based analysis is performed using geocoding. In this study, various types of technological challenges are identified, and the most influential factor is determined. It gives better results when this research is carried on developing countries like India. The suggestion provided in this research will help to decrease the technological challenges in the e-learning service. © 2019 IEEE.
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    Mobile health system framework in India
    (Association for Computing Machinery, 2019) Pai, R.R.; Alathur, S.
    The healthcare system in India has been progressive with the specific health policies evolved over a period of time. Currently, it is in a phase of incorporating mobile technology into healthcare service delivery (i.e., mobile health) to make it a patient-centric model for managing acute, chronic, and preventive health conditions. This provides authentic interactions between the patient/user and the healthcare professionals for seeking health communication and information during emergencies and disaster conditions. However, there exists a great challenge in integrating mobile health solutions within the existing system and acceptance among the individuals, as the patient data is primarily collected through sensors and while the interventions are connected electronically. With this aim, the present research by using qualitative interviews (among residents and technology entrepreneurs) attempts to propose a provenance framework for the mobile health system in India. It also highlights its strengths and weakness and delineates components identified from qualitative interviews for describing the proposed provenance framework. © 2019 Association for Computing Machinery.
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    Policies to Mitigate Select Consequence of Social Media: Insights from India
    (Springer, 2020) Chetty, N.; Alathur, S.
    Apart from the benefits to humanity, often, social media possess consequences such as online hate content, fake news, online abuse, cyber-bullying and other demeaning expressions. As the increased hate content causes several health issues, it is necessary to mitigate it. Hate content mitigation may attain sustainable development goals of United Nations. Therefore, the objective of the article is to identify the possible policies to mitigate social media consequence-online hate content. In this regard, online and offline opinions from the Indian respondents are gathered through the questionnaire designed for the purpose. The software which is developed in R programming language is used to analyse opinions. The analysis results reveal the role of government and non-government authorities for digital hate content reduction. The non-governmental communities-civil societies, private sectors, and intermediaries are more important to reduce digital hate content. © 2020, Springer Nature Singapore Pte Ltd.
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    Child Online Safety Intervention Through Empowering Parents and Technical Experts: Indian Context
    (Springer Science and Business Media Deutschland GmbH, 2020) Andrews, D.; Alathur, S.; Chetty, N.
    Child online safety is a state of being protected from online problematic content and environment. Purpose of this study is to examine the stakeholders’ empowered status influence on child online safety. Using questionnaires survey responses on relational aspects of stakeholder empowerment and child online safety is collected from parents and technical experts who were working with the Internet safety. The responses are analyzed with the help of SPSS software and the results are examined for influencing factors of child online safety. Restricting resources, blocking at different levels and parental control are the different influencing factors of child online safety. As the parental control influencing factor exists with both the models of parents and technical experts initiated, it plays an important role in attaining child online safety. The influencing factors which are observed from the study can be emphasized to control child online threats and provide online safety. © 2020, IFIP International Federation for Information Processing.
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    Developing Indian Smart Cities: Insights from Social Media
    (Springer Science and Business Media Deutschland GmbH, 2020) Chetty, N.; Alathur, S.
    Smart cities play an important role in overall development of a nation by progressing with economic, environmental and social domains. India has projected to create 100 smart cities in near future. The purpose of the paper is to identify the key influencing components and the social media users’ expectations for smart cities development in India. The Twitter social media content of smart cities council and the user posts on smart cities are collected through Twitter application programming interface. The collected tweets are cleaned by pre-processing methods and analyzed for insights. Technology, infrastructure, innovation, transport, mobility and management are the key influencing components for smart cities development in India. The social media users are expecting to emphasize on combating the issues like Covid-19 and use of IoT technology for the success of smart cities project. The integration of different components could increase the success of the project. The analysis of the content shared by the groups (smart cities council and the social media users) which are at different sides of smart cities’ development project, increases the novelty of the study. © 2020, IFIP International Federation for Information Processing.
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    Determinants of mobile health application awareness and use in India: An empirical analysis
    (Association for Computing Machinery, 2020) Pai, R.R.; Alathur, S.
    Purpose-To examine the influence of mobile health in improving health service delivery in India. With this aim, the current research examines the role of individuals' cognitive factors, characteristics of mobile-service, and health-related behaviour from a technology viewpoint towards awareness and use of mobile health applications. Design/methodology/approach-Quantitative approach has been used with data being collected both online and offline through structured questionnaires. The factors for determining variables for awareness and use were prepared based on technology acceptance and health belief literature. A sample size of 528 responses was analysed using structural equation modelling. Findings-Mobile service enabled empowerment and health information orientation were found to have a direct influence on awareness and use. Originality/value-Earlier studies on mobile health relating to India explains its importance in health service delivery and were adequate in explaining individuals' cognitive factors, characteristics of mobile-service, and health-related behaviour from a technology viewpoint on awareness and use. Therefore, the current study attempts to establish relationships between these factors for measuring awareness and use. Drawing on the statistical inferences, the implication has been recommended. © 2020 ACM.
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    Determinants of citizens’ electronic participation: Insights from India
    (Emerald Group Holdings Ltd., 2014) Alathur, S.; Ilavarasan, P.V.; Gupta, M.P.
    Purpose – The purpose of the present paper is to attempt to examine the determinants of citizens’ electronic participation with respect to the communication aspects. To accomplish this objective, using the extant literature, the paper delineated factors that determine and the theories that can explain citizens’ e-participation. An analysis of citizens’ democratic communication through multiple e-participation forums is carried out, and the determinants of electronic participation are described in the paper. Design/methodology/approach – In light of the literature, e-participation services were classified on the basis of characteristics of democratic communications. The factors that determine citizens’ online democratic participation were also identified and validated. Indian citizens who often e-participate were surveyed through online and offline questionnaires. A regression analysis of the 407 responses was carried out to predict the influence of individual, governance and technology components on various e-participation initiatives. Findings – Citizens’ participation efficacy, value system and participation freedom were found to determine different e-participation initiatives. Further, e-participation is also found to be varyingly determined by the governance and technology components. Research limitations/implications – The theoretical contribution of this study includes the classification of determining factors and the illustrative labeling (I, G and T) for an e-participation framework. The delineation of e-participation from democratic communication aspects also contributes to the e-participation literature. However, this research had considered only one set of e-participation services and had incorporated only select forms of e-participation that are in coherence with the services selected. Originality/value – Past studies often consider separate e-participation forums and infrequently report a simultaneous analysis of multiple e-participation forums. The factors that determine citizens’ e-participation from a democratic communication aspect are also inadequately discussed. The significant contribution of this study includes policy recommendations to improve e-participation in different information and communication technologies initiatives. © Emerald Group Publishing Limited.
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    Determinants of e-participation in the citizens and the government initiatives: Insights from India
    (Elsevier Ltd, 2016) Alathur, S.; Ilavarasan, P.; Gupta, M.P.
    The paper attempts to examine the determinants of two types of citizens' e-participation - initiated by the citizens and the government. The factors of e-participation were delineated from a review of democracy and e-participation literature and a regression model was developed. On the basis of 407 responses collected through an online and offline survey among the Indian participants, the model was tested. The analysis showed that the citizens' participation efficacy and values determine e-participation of both types. For the citizens' initiatives freedom to participate and legal support for the participation efforts were also the determining factors. The extant research on types of e-participation services is inadequate. The paper attempted to fill the gap and contributes in i) explaining the importance of facilitating multiple stakeholders' initiatives for improved citizens' participation ii) differentiating determining factors among e-participation initiatives and iii) suggesting policy recommendations for successful e-participation initiatives. The future research can focus on determinants for collaborative service initiatives from the citizens and government. © 2016 Elsevier Ltd.