Journal Articles
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Item Hate speech review in the context of online social networks(Elsevier Ltd, 2018) Chetty, N.; Alathur, S.Advances in Internet Technologies (ITs) and online social networks have made more benefits to humanity. At the same time, the dark side of this growth/benefit has led to increased hate speech and terrorism as most common and powerful threats globally. Hate speech is an offensive kind of communication mechanism that expresses an ideology of hate using stereotypes. Hate speech targets different protected characteristics such as gender, religion, race, and disability. Control of hate speech can be made using different national and international legal frameworks. Any intentional act directed against life or related entities causing a common danger is known as terrorism. There is a common practice of discussing or debating hate speech and terrorism separately. In the recent past, most of the research articles have discussed either hate speech or terrorism. Hate speech is a type of terrorism and follows an incident or trigger event of terrorism. Online social networks are the result of ITs and evolved rapidly through the popularity among youth. As both the activities are near to close and makes use of online social networks, the collective discussion is appropriate. Therefore we have a review on hate speech with different classes and terrorism with cyber use in the framework of online social networks. With the help of combined effort from the government, the Internet Service Providers (ISPs) and online social networks, the proper policies can be framed to counter both hate speech and terrorism efficiently and effectively. © 2018 Elsevier LtdItem A review of mobile health applications and its use phases(Inderscience Publishers, 2021) Pai, R.R.; Alathur, S.The use of mobile and wireless devices in healthcare plays a vital role in transforming health service delivery for patients and physicians across the globe. These devices are mainly driven because of rising healthcare costs and demand from the patients for diagnosing, treatment and care. Initiatives from the government and private companies have already started for developing mobile health interventions in the low resource setting areas. Yet, there has been less adequate reviews about mobile health applications across patients' use-phases. This paper provides a comprehensive review of mobile health applications across patients' use-phases. It reviews the most significant research articles and proposes variables that can be used for testing its significance among the people of low- and medium-income countries. It also emphasises the challenges involved in the successful deployment of mobile health applications which help in identifying the current state of research thereby establishing an agenda for future research direction. © © 2021 Inderscience Enterprises Ltd.Item Determinants of citizens’ electronic participation: Insights from India(Emerald Group Holdings Ltd., 2014) Alathur, S.; Ilavarasan, P.V.; Gupta, M.P.Purpose – The purpose of the present paper is to attempt to examine the determinants of citizens’ electronic participation with respect to the communication aspects. To accomplish this objective, using the extant literature, the paper delineated factors that determine and the theories that can explain citizens’ e-participation. An analysis of citizens’ democratic communication through multiple e-participation forums is carried out, and the determinants of electronic participation are described in the paper. Design/methodology/approach – In light of the literature, e-participation services were classified on the basis of characteristics of democratic communications. The factors that determine citizens’ online democratic participation were also identified and validated. Indian citizens who often e-participate were surveyed through online and offline questionnaires. A regression analysis of the 407 responses was carried out to predict the influence of individual, governance and technology components on various e-participation initiatives. Findings – Citizens’ participation efficacy, value system and participation freedom were found to determine different e-participation initiatives. Further, e-participation is also found to be varyingly determined by the governance and technology components. Research limitations/implications – The theoretical contribution of this study includes the classification of determining factors and the illustrative labeling (I, G and T) for an e-participation framework. The delineation of e-participation from democratic communication aspects also contributes to the e-participation literature. However, this research had considered only one set of e-participation services and had incorporated only select forms of e-participation that are in coherence with the services selected. Originality/value – Past studies often consider separate e-participation forums and infrequently report a simultaneous analysis of multiple e-participation forums. The factors that determine citizens’ e-participation from a democratic communication aspect are also inadequately discussed. The significant contribution of this study includes policy recommendations to improve e-participation in different information and communication technologies initiatives. © Emerald Group Publishing Limited.Item Determinants of e-participation in the citizens and the government initiatives: Insights from India(Elsevier Ltd, 2016) Alathur, S.; Ilavarasan, P.; Gupta, M.P.The paper attempts to examine the determinants of two types of citizens' e-participation - initiated by the citizens and the government. The factors of e-participation were delineated from a review of democracy and e-participation literature and a regression model was developed. On the basis of 407 responses collected through an online and offline survey among the Indian participants, the model was tested. The analysis showed that the citizens' participation efficacy and values determine e-participation of both types. For the citizens' initiatives freedom to participate and legal support for the participation efforts were also the determining factors. The extant research on types of e-participation services is inadequate. The paper attempted to fill the gap and contributes in i) explaining the importance of facilitating multiple stakeholders' initiatives for improved citizens' participation ii) differentiating determining factors among e-participation initiatives and iii) suggesting policy recommendations for successful e-participation initiatives. The future research can focus on determinants for collaborative service initiatives from the citizens and government. © 2016 Elsevier Ltd.Item Assessing mobile health applications with twitter analytics(Elsevier Ireland Ltd, 2018) Pai, R.R.; Alathur, S.Introduction: Advancement in the field of information technology and rise in the use of Internet has changed the lives of people by enabling various services online. In recent times, healthcare sector which faces its service delivery challenges started promoting and using mobile health applications with the intention of cutting down the cost making it accessible and affordable to the people. Objectives: The objective of the study is to perform sentiment analysis using the Twitter data which measures the perception and use of various mobile health applications among the citizens. Methods: The methodology followed in this research is qualitative with the data extracted from a social networking site “Twitter” through a tool RStudio. This tool with the help of Twitter Application Programming Interface requested one thousand tweets each for four different phrases of mobile health applications (apps) such as “fitness app” “diabetes app” “meditation app” and “cancer app”. Depending on the tweets, sentiment analysis was carried out, and its polarity and emotions were measured. Results: Except for cancer app there exists a positive polarity towards the fitness, diabetes, and meditation apps among the users. Following a system thinking approach for our results, this paper also explains the causal relationships between the accessibility and acceptability of mobile health applications which helps the healthcare facility and the application developers in understanding and analyzing the dynamics involved the adopting a new system or modifying an existing one. © 2018 Elsevier B.V.Item Racism and social media: A study in Indian context(Inderscience Publishers, 2019) Chetty, N.; Alathur, S.Racism is a kind of hatred behaviour, exhibited in written, verbal or physical form against the ethnicity or physical appearance of a group or an individual. Around the world, problematic behavioural incidents occur and in India, media often interpret it as towards people of colour or blacks. There was a lot of discussion about these incidents both online and offline, some groups consider that India is not free from racism and others view it is of misinformation processing. Therefore, there is a requirement of a system to evaluate and determine the possible scenarios towards racism in India. In this regard, using four different sets of keywords we created Twitter datasets. The data collected from social media are analysed to identify the polarity of content and the amount of racism using the software developed in R programming language. Contents are categorised in different polarities such as racist, non-racist and neutral. © © 2019 Inderscience Enterprises Ltd.Item Honour, hate and violence in social media: Insights from India(Inderscience Publishers, 2019) Chetty, N.; Alathur, S.Honour-based hate content is predominantly generated from family hate content and may affect humanity. In the Indian context, analysis of multiple resources such as literature, reported articles and social media sites pertinent to honour-based hate content is less. Therefore, the purpose of this paper is to identify and understand the influencing factors and emotions of honour-based hate content. A review of literature, news articles on honour killing and the analysis of Twitter content are made to attain the purpose. In India, factor like marrying a person against family members' ideologies is observed as dominating among other factors of honour-based hate content. It has been also observed that emotions such as anger, fear, disgust and sadness are used to express hate. Possible impacts of honour-based hate content on family and society are discussed. The analysis of emotions about honour and hate content increases novelty of the article. © 2019 Inderscience Enterprises Ltd.Item Assessing awareness and use of mobile phone technology for health and wellness: Insights from India(Elsevier B.V., 2019) Pai, R.R.; Alathur, S.Purpose: The purpose of this study is to determine the awareness and use of mobile phones and applications for health service delivery among technical students, working staff, medical students, and health professionals of India. Design/methodology/approach: A cross-sectional study was conducted with a sample size of 386 students, working staff, and health professionals of engineering and medicine using structured questionnaires and the data were analyzed. Findings: Most of the responses are female (50.25%) of age 18–25 (48.44%). However, respondents have used mobile phones for managing menstrual cycles and chronic/lifestyle diseases. Moreover, the degree of awareness and familiarity about the term “mobile health” was found to be more among technical students and working staff (55.17%) than medical students and health professionals (44.82%). Statistical results also revealed that awareness about the use of mobile phone for health-related components was found to be significant except for health awareness and education, and medication adherence and refilling. Further, about mobile health applications use, there exists a significant association between the study groups for the self-management applications of cancer, cholesterol, heart diseases, and stroke. Conclusion: The study recommends to improve peoples’ awareness and familiarity about the use of mobile phone for managing health and service delivery. This can be achieved with the help of health professionals as most of the people prefer personal visits than through mobile interventions. Moreover, peoples’ socio-demographic factors, perception about the device, and health information also play an important role in using mobile health applications for health service delivery. © 2019 Fellowship of Postgraduate MedicineItem Predicting mobile health technology acceptance by the Indian rural community: A qualitative study(IGI Global, 2019) Pai, R.R.; Alathur, S.To investigate factors that influence mobile health technology and application acceptance for health service delivery in India. The paper identifies a technology acceptance model that can be limited to the Indian rural populations. The data is collected from 60 semi-structured interviews with rural populations, including doctors. Contents of these phases were transcribed, and quotes are presented constituting a proposed technology acceptance model. Findings indicate that people in the rural community have mobile phones and are mainly used to communicate by phone calls their relatives, friends, and family members. The study also revealed that a lack of knowledge, mobile literacy, trust, social influence, individual cognitive factors, and technical infrastructure were found to influence mobile phone use for health activities. Triangulating the findings from the literature and interview, the study has identified a set of interrelated acceptance factors that the authors proposed as mobile health technology acceptance model for the rural community of India. © © 2019, IGI Global.Item Determinants of individuals’ intention to use mobile health: insights from India(Emerald Group Holdings Ltd., 2019) Pai, R.R.; Alathur, S.Purpose: This study aims to examine the determinants of mobile health technology and applications use intention. The factors are delineated from prior literature and theories of individual traits and adoption characteristics, technology acceptance and health belief. Design/methodology/approach: Data from 409 respondents were collected from Indian participants through a questionnaire survey. The construct “use intention” was measured using individual traits to mobile services, subjective norm, health consciousness, awareness and perceived usefulness, and the model was tested. Findings: The study found that mobile health technology and the applications awareness and personal innovativeness influence intention to use. Originality/value: Previous studies have often looked at technology adoption and acceptance models separately and are less adequately discussed in the Indian context. The components that determine mobile health technology and the applications’ acceptance by literature and theories of individual traits and adoption characteristics, technology acceptance and health beliefs were also inadequately discussed. The significant contribution of this research also includes policy recommendations for improving mobile health acceptance in India. © 2019, Emerald Publishing Limited.
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